Below is a copy of our Terms and Conditions which we would ask you to read. Please print out a copy.
“The Venue” - Bandouille, Chiche, 79350, France
“The Holiday Organisers” - Liz Warrington. The word “we” in this document implies “The Holiday Organisers”
“The Venue Organisers” - Drew (Andrew Owen) & Bixxy Nash.
“The Week” - A specified week, commencing on a Sunday and concluding on the following Saturday.
“The Holiday” - The Week” at “The Venue”, as described on “The Holiday Organisers” website.
“Yoga Holiday Guests” - Guests who have paid in advance to attend “The Week” at “The Venue”. The single word
“Guest” in this document implies “Yoga Holiday Guests”.
On confirmation of bookings, “The Holiday Organisers” will ask for a deposit of £150 per person.
The balance of the cost of “The Holiday” is payable to “The Holiday Organisers” not less than eight weeks before “The Week”.
The arrangement, and booking, of your travel, to and from “The Venue”, is the responsibility of the guest. We will be very happy to assist where possible. All costs of travel will be for the guest to pay. “The Venue Organisers” may be able to offer a collection and return service to a specific airport, but it is imperative that exact dates and times are arranged, and agreed, prior to flights being booked. The collection, and return to the airport, will be in “The Venue Organisers” own personal vehicles.
Should for any reason “The Holiday Organisers” need to cancel your booking, they will endeavor to book you into another week. Should this not be possible, not financially viable due to travel costs or simply not acceptable to you, they would ask you to accept their apology and will refund all monies that you have paid directly to them. “Yoga Holiday Guests” should arrange insurance cover for any other financial loss suffered due the cancellation of “The Holiday”.
“The Holiday Organisers” will designate a Yoga Instructor for “The Week”, and note it on their website. If the designated Yoga Instructor needs to cancel “The Week”, possibly due to illness, accident or unforeseen circumstances, “The Holiday Organisers” may unfortunately need to invoke the first paragraph of the “Cancellation” clause. In the first instance, and if possible, “Yoga Holiday Guests” will be offered an alternative Yoga Instructor. Should this option not be possible, “Yoga Holiday Guests” will be offered, the “Standard Holiday”, offered by the “The Venue Organisers”, for “The Week”, at the current advertised price of the “Standard Holiday”, and accordingly offered the difference in financial value. The “Standard Holiday”, although designed as an artist holiday, will be duly modified to allow “Yoga Holiday Guests” to fully enjoy all the benefits of the property, surroundings and full board accommodation.
Should neither of these options be possible, or acceptable, the first paragraph of the “Cancellation” clause will apply.
If for any reason you cancel your booking, the following will apply.
• If your booking is cancelled before the balance of your holiday is due, you will only forfeit your deposit.
• If your booking is cancelled after you have paid the balance of your holiday, “The Holiday Organisers” will refund:
• 50% of your full payment if you cancel upto 5 weeks before your booked date
• 25% of your full payment if you cancel between 5 and 3 weeks before your booked date
• 10% of your full payment if you cancel during the last 3 weeks before your booked date
• No refund will be offered if you fail to take your holiday, for any reason, or you arrive late.
Notification of Cancellation must firstly be discussed with “The Holiday Organisers” on the telephone, and then confirmed in writing.
If “The Holiday Organisers” have not received the balance of the cost of your holiday eight weeks before your booked date, they will make every effort to contact you and discuss any problems, but they reserve the right to cancel your booking, and retain your deposit.
We strongly advise you to take out your own holiday cancellation insurance cover.
“The Venue Organisers” are looking to offer a truly fun holiday location, but “The Venue Organisers” must also be professional and address the aspects of Insurance and Liability. Bandouille is a very old building. It wasn’t built, or renovated, to every modern standard, and “The Venue Organisers” cannot therefore ensure guests’ total safety with regard to any accidents. There are the occasional loose stones, jagged corners, sharp edges, low beams and doorways, loose floorboards and other things to trip over, etc etc. There are terraces on top of the building which enjoy wonderful views, but they are approached by unguarded steps, and have low walls. We want our guests to enjoy their holiday by having free roaming access to the grounds and the buildings, especially to the terraces, but there must be agreements, and we have noted those below.
Guests are responsible for ensuring that they have adequate insurance. Guests are advised to consider insurance for “Travel”, “Medical”, “Accident”, “Property”, “Cancellation” and any other areas they may see fit. The guest, by signing this document, confirms that they have arranged, or are arranging, what they consider adequate insurance, and fully understand the “Liability” clause below.
“The Venue Organisers” do not want to have to lock everything up or lock things away, and have the utmost faith and trust in the guests. It is the responsibility of each guest to insure, and ensure, their own personal belongings are safe, at all times – money, valuables, clothing, luggage etc.
“The Holiday Organisers” are wholly responsible for the organisation of the “The Holiday”. “The Venue Organisers” merely offer full board accommodation at “The Venue”, and any problems or complaints about “The Holiday” should be directed to “The Holiday Organisers”.
“The Holiday Organisers”, “The Venue Organisers”, the owner of “Bandouille”, or any person or company related directly, or indirectly, with “The Holiday”, will not be liable for any loss, damage or injury suffered by any guest, at any time during “The Holiday”, whether at “The Venue”, in the surrounding area or en-route to / from “The Venue”. All guests, by signing this document, state that they are staying at the “The Venue”, and enjoying their booked week in France, at their own risk, and that they have read and fully understand the Liability and Insurance clauses.
The information on “The Holiday Organisers” and “The Venue Organisers” websites, e-mails from them and their printed material, is believed by them to be correct at the time of writing, printing, or publication. However, errors can occur, and information may change and take effect without any given notice.